Our 24/7 Doctor access service really is as good as it sounds; as a member of my O’NA HealthCare® you have unlimited 24/7 access to a doctor who is ready to listen and help, typically within ten minutes of you making an initial phone call. If you have any questions about how to get the most out of your my O’NA HealthCare® Plan, just turn to your free personal Care Advocate for assistance and to answer your questions any time during business hours.